You can locate your order here

If you need more information or have any questions about your order, remember that you can write to us at info@lyomwear.com .

Once your order has been prepared, you will receive an email with a direct link to the shipping status of your package.

However, you can locate your order here

If you placed your order several days ago and it has not yet arrived, you must contact our customer service via email info@lyomwear.com or from the contact page. We will address your situation individually.

On each product page you will find a size guide according to the product you are viewing, it appears with a tape measure icon. Additionally, the product description provides information on the size and height of the model.

Complete the "Help with sizing?" form. which you will find below the size options on each product page and you will have a personalized recommendation for each garment taking into account your weight, height, personal tastes, specific sizing of each garment, etc.

Discount codes can be applied prior to checkout, on the contact information page. You will find a box on the right side where you can enter the code.

Only one code is allowed per purchase; If you have already activated a discount code and add another one, the latter will replace the previous one.

Shipping time is 24-48 hours on business days for the Peninsula (*including Portugal) and the Balearic Islands.

Shipments to the Canary Islands, Ceuta, Melilla and Andorra may vary from 2 to 4 business days.

All other international shipments may take 5 to 7 days.

Shipping rates vary depending on destination:

- Peninsula: €3.75 (Free from €69)

- Canary Islands, Ceuta and Melilla: From 0 to 2Kg: €8.95. From 2 to 4Kg: €10.95 (Free from €120)

- Balearic Islands: €7.50 (Free from €90)

- Andorra: €12 (Free from €120)

- Portugal: €2.75 (Free from €59)

- International Europe: €9.45 (Free from €150)

- North America: €19*

- South America: €15.35

- Central America: €15.45

- Africa: €15

- Asia: €15.95

- Oceania: €18

You can visit our shipping policy here

*These prices may vary depending on the weight of the order.

Once your order has been prepared, you will receive an email with a direct link to the shipping status of your package.

However, you can locate your order here

Yes, they can be different. However, the delivery address will be the address to which your order will be sent.

Payments are accepted with Paypal, American Express, Apple Pay, Bancontact, iDeal, Maestro, MasterCard and Visa.

We have currently partnered with Klarna to offer you the possibility of paying in installments. If you want to know more, you can visit the information related to this fractional payment method.

If you wish to return a product, you must send an email to customer service (info@lyomwear.com) so we can advise you on the steps to follow to return the product.

For more information see our returns policy.

To process any return or size change, you can contact us at info@lyomwear.com.

- If the return is due to a manufacturing defect or a shipping error of the product, whether due to size, model or color, the return will be made without any additional cost, as long as the product arrives at the warehouse without having been used, in its original packaging and, where applicable, with all its original accessories. Said return must be made within 30 days of receiving the product.

- If the return is due to another reason, the return can be made within the next thirty (30) calendar days after receiving the product. However, the customer will have to pay the shipping costs incurred for the return.

The amount will be refunded as long as the product is unused, in its original packaging and, where appropriate, with the original accessories.

The return time for one or more items is thirty (30) calendar days from the arrival of the package according to the General Law for the defense of Consumers and Users.